The BlackBerry vendor Research In Motion (RIM) is investigating some complaints made by users in service incidents, but said that in any case was not a cut similar to that produced last month that knocked out mobile Internet users during four days last month.
“We are receiving reports that some users are experiencing delays. We are investigating and will report as soon as possible,” said the company’s official Twitter account.
A company spokesman added: “There is no interruption throughout the system. However, we are investigating reports that some users in Europe, Middle East, India and Africa have been delayed.”
Last month, a failure in the single-server architecture of RIM, which compresses and encrypts data mobiles, interrupted mail service, Internet and messaging for millions of BlackBerry users on five continents for four days. This ruling came at a center in England, initially affected Europe and surrounding regions before spreading to North America and South America.
In the early hours of Wednesday to Thursday, RIM said its BlackBerry services in the terminal were “operating normally” in these regions.